F.A.Q. (Frequently asked questions)
What is it?
Printfetti is customised confetti using your photos to make them unique. We would suggest that due to the size and weight of each one, that they are not thrown at people (Your choice) but used as table confetti. By scattering it on your tables, or using in invitiations/thank yous' etc. you can create a unique talking point for your event.
Can I get a sample?
All our orders are custom made, due to this we can offer a sample (our own photos) but there is a small fee (£1.50) for this to cover postage. Please create an account and use the shop to order.
How many photos can I use?
You can upload as many photos as you want, however each order line has a limit of 10 photos/crops. If you require more than 10 different photos, we would suggest adding 2 small order lines to your order.
Can I get an order of different shapes?
Due to the production process our minimum quantity of any shape is 250. If you would like more than one shape, you will have to order each shape separately.
What type of payment do you accept?
Currently Printfetti uses Paypal to process payment transactions. Paypal allows you to pay with Mastercard, Maestro, Visa, American express, Solo, Direct debit, Giropay and you are not required to have a Paypal account to make a payment.
What countries do you post to?
We are a UK service mostly posting to the UK, however we are happy to post to the EU for an addiitonal postage charge
How much is Postage, and what service do you use?
Postage to most places in the UK is included in the price, we do have an additional standard £1.00 fee for any area outside of the standard UK postal areas. Printfetti is delivered using Royal Mail 1st class service and proof of postage is always obtained. Please read our Post page for further information
Can you do a rush order?
Please contact us for details, as a rule for rush jobs, we will use special delivery and process your order as fast as possible, please note that incurs a service charge.
Are there an Taxes to pay?
DPS ltd. who owns and runs Printfetti is based in the UK and as such collects and pays VAT. The current VAT rate is at 17.5% and is included in the price of your Printfetti order.
What photographs should I use?
You should upload photographs to our website WITHOUT cropping or resizing them first, any cropping or resizing you do could compromise the quality of the finished product. When you are cropping your photos on our website, there is a quality rating system, and you are looking to get at least 4 star or 5 star quality. The crop facility will not allow you to go right to the edge of a photo (We have to over print these to allow a minor margin of error), or select an area too small (Will produce fuzzy photos). Although your photos may look great on the screen, your screen resolution is at least 6 x lower than a printer! You CAN use mobile phone photos, however the quality of them is never as good as a proper camera.
How can I keep up with what you are doing?
Please sign up for our Newsletter, you can also follow us on Twitter, and join our fan page on Facebook (You can also click on the icons at the top of the page!)
What paper do you use?
We use paper from Xerox who are Commited to paper sustainability.. Although we would love to use 100% recycled paper, we were never able to find any that we considered gave a good enough result. However we will be monitoring the market for even better paper!
How much is it?
Our smallest order is £14.99 which is for 250 pieces of Printfetti. This price includes postage and packaging inside the UK and VAT at the current rate of 17.5%. You can order in packs of 250,500,750 or 1000, for larger quantities, please contact us.